A sump pump usually fails to turn on because it has lost power, the float switch is stuck or broken, the motor has burned out, or debris in the pit is keeping the float from rising. A few safe checks can help you figure out whether you need a quick fix or a new pump.
Is It Getting Power?
Many pumps plug into a ground fault outlet, which can trip during a storm or surge. A breaker can trip too. Check these only if you are standing on a dry floor and the area around the pump is dry. If water is near the cord or outlet, stay away and call for help.
Can the Float Move?
The float rises with the water and signals the pump to start. If it is wedged against the pit wall, tangled in the power cord, or cracked, the pump never gets the signal. With the pump unplugged, lift the float gently and see if it moves freely.
Is the Pit Clean?
Mud, gravel, and small objects collect in the pit over time. They can block the float and clog the intake. Clearing them out once or twice a year is part of basic pump care.
Is the Motor Done?
If the pump has power and the float moves but nothing happens, the motor may have failed. Older pumps, and pumps that ran nonstop during past storms, are more likely to burn out. A hum with no water moving can point to a stuck impeller.
To test a pump that seems fine, pour a bucket of water slowly into the pit. It should start, empty the pit, and stop.
If it does not, you may need a motor repair or a new pump. While someone is there, nearby drains and valves can get a once-over as well. Call JPR Plumbing at (833) 603-1840.