Stop using a clogged drain as soon as water stops going down, rises in another fixture, or comes back up dirty. Running more water into a blocked drain can cause it to overflow and may push the clog deeper into the pipe.
When Water Will Not Go Down
If a sink or tub fills and stays full, the drain is blocked. Pouring more water in will not help. Stop using that fixture, and do not pour boiling water into it. Very hot water can crack porcelain and soften some plastic pipes.
When Water Shows Up Somewhere Else
If water rises in the tub when you run the sink, or a floor drain fills when you do laundry, the clog is likely in a shared line. At that point, stop using all the fixtures connected to that line. In many cases, that means limiting water use in the whole home.
When the Water Is Dirty
Dirty or smelly water coming up from a drain may contain sewage. Stop using water in the home right away. Keep people and pets away, and wear gloves if you need to move items nearby.
When You Have Tried and It Is Not Working
It is fine to try a plunger once or twice. If the clog stays, put the plunger down. Forcing it can splash dirty water and damage seals. Mixing different drain chemicals can also create harmful fumes.
In Brooklyn apartment buildings, tell your super and neighbors if a shared line seems blocked. They may be seeing the same problem and can stop using water too.
A plumber can clear the blockage and help you get back to normal use. We explain how a stubborn clog gets cleared, including when a cable machine or camera is needed.
If your drain is clogged and you are not sure what to do next, call JPR Plumbing at (833) 603-1840. For drains that are slow but still working, a drain visit at a time that works for you is often enough.