A broken toilet needs emergency repair when it is leaking onto the floor, overflowing and will not clear, or is the only toilet in the home. Problems that you can shut off and work around can usually wait for a regular appointment.
Leaks at the Base
Water around the base of the toilet often means the wax seal underneath has failed. Each flush can push water under the floor and into the ceiling below. Stop using the toilet and close its valve until it can be repaired.
A crack can leak slowly or break open without warning. If you see water seeping from a crack, shut off the water and stop using the toilet.
Your Only Toilet Is Out
In many Bronx apartments and homes, there is just one bathroom. When that toilet cannot be used, the household has no backup. That makes even a simple clog more urgent.
Signs of a Bigger Drain Problem
If the toilet backs up while other drains are also slow, the clog may be in the main line. The same is true if water comes up in the tub when you flush. These problems need a plumber, not just a plunger. We explain what a toilet repair visit includes if you want to know more.
Problems That Can Usually Wait
Some toilet problems are annoying but not emergencies:
- A toilet that runs from time to time
- A loose or sticky handle
- A tank that refills slowly
Close the valve if the running gets worse, and schedule a repair soon. A running toilet can waste a lot of water.
Let your landlord or super know about any toilet problem, even a small one. They may need to arrange the repair.
If your toilet is leaking or out of service, JPR Plumbing can help. A running tank or loose handle is less urgent and can be fixed during a standard repair appointment. Call (833) 603-1840.