If your sump pump stops working, start by checking whether it has power, then look for a stuck float switch and debris in the pit. If water is rising fast and those checks do not help, move belongings to higher ground and get the pump repaired or replaced before the next storm.
Stay Safe Around Water
Do not step into standing water near the pump, outlets, or extension cords. If the basement floor is wet near anything electrical, turn off power to that area at the breaker only if the panel can be reached from a dry spot. If it cannot, stay out and call for help.
Check the Power
Many pumps stop simply because they lost power. Make sure the plug is fully in the outlet. Check whether the outlet’s reset button has tripped, and look for a tripped breaker. Never use an extension cord as a long-term fix.
Look at the Float and the Pit
The float rises with the water and tells the pump to turn on. If it is stuck against the side of the pit or tangled in the cord, it will not rise. With the pump unplugged, gently free it. Also remove any gravel, mud, or debris that could jam the pump.
These signs mean the pump needs repair:
- It hums but does not move water
- It turns on and off quickly
- It runs nonstop even when the pit is low
- It is many years old and shows rust
Protect the Basement in the Meantime
Lift boxes, rugs, and electronics off the floor. Use a wet vacuum or towels for small amounts of water. Keep gutters and downspouts clear and pointed away from the house.
If the pump still will not run, bringing in help to fix or replace it is the next step. While you are at it, a once-over of the basement plumbing can catch related issues. Call JPR Plumbing at (833) 603-1840.