If sewage enters your basement, stop using water everywhere in the home, keep people and pets out of the basement, avoid any electrical hazards, and take photos of the damage. Then get the drain line cleared before you start cleaning up.
Stop the Flow From Inside
Every time water runs upstairs, it heads down the drain toward the blockage. If the line is blocked, it comes back up in the basement. Ask everyone at home to avoid flushing, showering, and running the washer or dishwasher. In a shared building, let the super know.
Stay Safe
Sewage contains germs that can make people sick. Do not walk through it without waterproof boots and gloves. Keep children and pets upstairs. If the water is near the furnace, water heater, outlets, or the electrical panel, stay out of the basement. Only shut off power if you can reach the breaker without stepping into the water.
Document Before You Clean
Take photos and videos of the water level, the drain, and damaged items. Make a simple list of every item that was affected by the water. Call your insurance company early and ask whether sewer backups are covered under your policy, since many policies handle them differently.
Clean Up the Right Way
After the line is cleared:
- Remove standing water and solid waste
- Throw out soaked carpet, cardboard, and fabric items
- Wash hard surfaces with detergent, then disinfect
- Dry the area with fans and a dehumidifier
Wet drywall and insulation may need to be removed. For large backups, a professional cleanup company can help.
To prevent another backup, the blockage can be located and the drain cleared. After cleanup, a walk-through of your basement plumbing can show whether other parts were affected. Throw out soaked rugs and boxes, and keep wipes and grease out of the drains going forward. Call JPR Plumbing at (833) 603-1840.