If sewage backs up into your home, stop using all water right away, keep everyone away from the affected area, stay clear of wet electrical equipment, and call for help to clear the line. Hold off on cleanup until the blockage is removed, or the backup may return.
Why Water Use Has to Stop
A backup happens because the line is blocked and waste has nowhere to go. Each flush or running faucet sends more water toward the blockage, which then pushes up through the lowest drain. Tell everyone in the home to stop using water. In apartment buildings, alert the super, since a shared line may affect other units.
Keep People Safe
Sewage contains bacteria and other germs. Keep children, older relatives, and pets away. If you have to go near the water, wear rubber boots and gloves and wash thoroughly afterward. Do not eat or drink in the affected area. If water is near outlets, appliances, or the electrical panel, stay out entirely.
Call Your Insurance Company
Take photos and videos before cleaning. Many insurance policies handle sewer backups separately from other water damage, and some require a special rider. Calling early helps you understand what is covered and what records they need.
Plan the Cleanup
After the line is cleared, the area needs careful cleaning:
- Remove standing water and solids
- Throw away carpets, padding, and soft items that were soaked
- Scrub hard surfaces, then disinfect them
- Dry the space with fans and a dehumidifier
Drywall that soaked up sewage often needs to be cut out and replaced. Large backups may call for a professional cleanup company.
To stop the backup and find out why it happened, the blockage can be removed and the pipe examined. Once the home is clean, checking whether other plumbing was affected can save surprises later. Call JPR Plumbing at (833) 603-1840.