After discovering a burst pipe, shut off the main water valve immediately, drain the remaining water from the lines, keep away from any electrical hazards, and start removing water and drying the area. Then leave the water off until the pipe has been properly repaired.
The First Five Minutes
Speed matters most right after you find the leak. Go straight to the main shutoff and turn it clockwise until it stops. If you cannot find it or it will not turn, call for help right away. In an apartment or multifamily house, alert the super or other residents, since the valve may serve more than one unit.
Draining and Protecting the Home
With the main off, open a faucet on the lowest level and flush the toilets to empty the pipes. If water has reached outlets, cords, or appliances, avoid the area. Switch off power at the panel only if you can do it from a dry spot.
Starting the Cleanup
- Mop and towel up standing water
- Move furniture and valuables to a dry room
- Pull up wet rugs and set them out to dry
- Run fans once the power is confirmed safe
Try to dry the area within a day or two. Wet drywall and insulation can grow mold if they stay damp.
Planning the Repair
Note where the pipe broke and take photos of the damage for insurance. Ask the plumber about the cause, whether it was age, corrosion, freezing, or high pressure, so you can lower the risk of another burst. If the same type of pipe runs elsewhere in the home, it may be worth checking those sections too.
Once the area is safe, a new section of pipe can be fitted. It is also a good moment to learn where your shutoff valves are and test them. Call JPR Plumbing at (833) 603-1840.