After a sewer backup, stop using water, keep people and pets away from the affected area, and call a plumber to clear the line. Clean up only when it is safe, and treat anything touched by sewage as contaminated.
Protect Your Health
Sewage can contain bacteria and viruses. Keep children and pets out of the area. If you must enter, wear rubber boots and gloves, and wash your hands well afterward. Do not eat or drink in the affected space.
Stop Adding Water
Every flush, shower, or load of laundry sends more water into a blocked line. Pause water use in the whole home until the line is cleared. In a multifamily building, let your super and neighbors know as well.
If sewage or water is near outlets, appliances, or the electrical panel, stay out of the area. Turn off power at the breaker only if you can reach it without stepping in water.
Get the Line Cleared
A plumber can find out whether the blockage is in your pipes and clear it. It is also worth having someone check whether a damaged pipe or roots caused the backup.
Clean Up Safely
Once the line is clear, remove standing water. Throw away soaked items that cannot be cleaned, such as rugs and cardboard. Wash hard surfaces with soap and water, then disinfect them. Dry the space with fans and open windows. A large or deep backup may need a professional cleanup company.
Take photos of the damage before you clean. If you think the city sewer caused the backup, you can report it to 311. Keep your photos and receipts for insurance.
If sewage has backed up into your Bronx home, JPR Plumbing can help. After the cleanup, keep wipes and grease out of the drains, and consider scheduling a follow-up check of the fixtures that were affected. Call (833) 603-1840.