A water heater problem is an emergency when you smell gas, see water leaking from the tank, notice scorch marks or smoke, hear loud popping or banging that keeps getting worse, or see the relief valve releasing hot water over and over. Lukewarm water or a heater that takes longer to recover is usually less urgent.

Gas Smells Come First

If you smell rotten eggs near a gas water heater, do not try to relight the pilot or adjust anything. Leave the home, then call 911 or your gas utility from outside. Do not use light switches or your phone inside. A plumber can repair the heater after the gas company makes it safe.

Active Leaks

Water pooling around the base can mean the tank is failing. Turn off the cold-water valve feeding the heater and switch off its power or gas control. A small leak can turn into a large one with little warning, so do not wait to see if it stops.

Signs of Overheating

Scorched paint near the burner, a burning smell, or water so hot it scalds can mean a control or safety part is not working. The relief valve releasing water often is another warning sign. These problems should be checked right away.

Problems That Can Usually Wait a Day

Some issues are inconvenient but not dangerous:

These still need attention, since they can point to a heater near the end of its life, but they are not usually urgent.

If your heater shows any emergency signs, the heater can be shut down safely and repaired. For a heater that is simply aging, planning a replacement during a regular visit is often less stressful than waiting for it to fail. Call JPR Plumbing at (833) 603-1840.

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