If a sump pump fails during rain, make sure you are safe from electrical hazards first, then check whether the pump has power and whether the float is stuck. Reduce how much water heads toward the pit, move belongings out of the basement, and call for help if the pump does not restart.
Safety Before Anything Else
If the basement floor is flooded or water is touching outlets, cords, or the panel, do not go in. Electricity and standing water are a serious shock risk. If you can safely reach the breaker from a dry location, turn off power to the basement. Otherwise, wait for help.
Quick Checks
When the area is dry enough to work safely:
- See if the breaker has tripped or the ground fault outlet has shut off
- Make sure the pump is plugged in
- Unplug the pump and see whether the float moves freely
- Look for debris around the base of the pump
If the pump starts again, watch it run through a few cycles.
Cut Down on Water Coming In
Skip laundry, long showers, and dishwasher loads if they drain toward the pit. If it is safe to go outside, check that downspouts are attached and pointing away from the house.
Protect Your Things
Move boxes, electronics, and furniture to a higher floor or onto shelves. Take photos of any water for insurance.
Heavy rain is when pumps work hardest, which is also when they are most likely to fail. A battery backup pump or a water alarm can help protect your basement during future storms and power outages.
If the pump will not restart, getting it repaired or replaced soon protects the basement. Before the next big storm, think about preparing your plumbing for storm season, including a test of the pump and a look at the discharge line. Call JPR Plumbing at (833) 603-1840.