If water comes up through the basement floor, first stay away from any water near outlets, cords, or appliances. Then figure out whether it is clean groundwater seeping through the slab or wastewater backing up through a floor drain, because the two need different responses.
Groundwater or Sewage?
Clear water seeping through cracks or along the edges of the floor after heavy rain is usually groundwater. Dirty, smelly water coming out of a floor drain, especially when someone uses a toilet or sink, points to a drain or sewer backup.
If It Looks Like Groundwater
- Check whether the sump pump is running and emptying the pit
- Make sure downspouts carry water away from the house
- Move belongings off the floor
- Use a wet vacuum or mop to remove water if it is safe
Water rising faster than you can remove it may mean the sump pump has failed or cannot keep up.
If It Looks Like Sewage
Stop using water in the house right away, including toilets, sinks, and the washing machine. Keep children and pets away. Sewage can carry germs, so do not wade through it without boots and gloves. Avoid opening cleanout caps, since sewage can spill out under pressure.
Safety First
If water is near the electrical panel, outlets, or a furnace, stay out of the basement. Do not try to unplug anything while standing in water. If you smell gas or see sparks, leave the house and call 911.
Take photos of the water and any damage for your records. Note the time and weather, since that helps show whether rain played a part.
When water keeps rising or sewage is involved, bringing in a plumber right away is the safest next step. For ongoing basement water problems, you can have our team look at drainage and the sump setup by calling (833) 603-1840.