Immediately after a pipe bursts, close the main water valve, open a faucet on the lowest floor to drain the remaining water, and stay away from wet electrical areas. Then start cleanup and keep the main shut until the pipe has been repaired.
Every Minute Counts
A burst supply pipe can release several gallons a minute. The faster you close the main, the less water ends up in floors, walls, and ceilings. If you have never located your main valve, it is usually close to the water meter where the service line enters the house.
Closing the Main
A round handle turns clockwise until it stops. A lever turns a quarter turn so it sits across the pipe. If the valve is stiff, use steady pressure instead of force. If it will not close or you cannot find it, call for help right away.
Draining and Safety
Open a cold faucet on the lowest level and flush the toilets to empty the lines. If a hot water pipe burst, turn off the water heater. Avoid walking through water near outlets or appliances, and switch off power at the breaker only from a dry spot.
The Cleanup
Soak up water with towels and mops, move furniture and valuables, and pull up wet rugs. Once power is safe, run fans to help the area dry within a day or two. Photograph the damage and the broken pipe for insurance.
Avoid wrapping the break in tape and turning the water back on. A patch can fail under full pressure and cause a second flood.
When the water is stopped, replacing the failed section the right way is the safest way to restore service. If your other pipes are the same age, mapping out when to replace them can prevent another burst. Call JPR Plumbing at (833) 603-1840.