When a sump pump stops working, keep yourself safe from electrical hazards, then check the power source and the float switch. While you arrange a repair, protect the basement by moving belongings up and reducing the water that drains toward the pit.
Stay Safe Around Water and Power
If water covers the basement floor or is close to the pump’s cord, outlet, or the electrical panel, do not go in. Standing water and electricity are a serious risk. Turn off power to the basement only if you can reach the breaker without stepping into water.
Find Out Why It Stopped
When the area is dry, work through a few checks:
- Is the breaker tripped, or has the ground fault outlet shut off?
- Is the pump firmly plugged in?
- With it unplugged, does the float move freely?
- Is debris packed around the base or intake?
After any adjustment, plug the pump back in with dry hands and pour a bucket of water into the pit. A healthy pump should start, empty the pit, and shut off on its own.
Buy Yourself Some Time
If it still will not run, keep watching the water level. Hold off on laundry and long showers if they drain toward the pit. Outside, make sure gutters are clear and downspouts point away from the house. Move stored items, electronics, and furniture to higher shelves or another floor, and photograph any water for insurance.
Plan for the Future
Pumps tend to fail when they are needed most, during long storms or power outages. A battery backup or a water alarm that sounds when the pit gets too full can give you warning and extra protection.
If the pump does not restart, it can be inspected to decide between a fix and a new pump. A backup pump or alarm can be discussed during a basement plumbing consultation. Call JPR Plumbing at (833) 603-1840.