If a sump pump fails during heavy rain, protect yourself from electrical hazards first, then check whether the pump has power and whether the float is stuck. While you wait for help, move belongings off the basement floor and reduce the amount of water going toward the pit.
Electrical Safety Comes First
Rising water and electricity do not mix. If water has reached outlets, cords, appliances, or the electrical panel, stay out of the basement. Do not unplug or touch anything while standing in water. If you are unsure, wait for a professional.
Check the Simple Causes
If the area is dry enough to work safely:
- Look for a tripped breaker or a ground fault outlet that has shut off
- Unplug the pump and check whether the float is stuck
- Clear visible debris from around the pump
- Make sure the discharge pipe outside is not buried or blocked
If the pump starts again, watch it for a few cycles to be sure it keeps working.
Slow the Water Down
Hold off on laundry, dishwashers, and long showers if they drain toward the pit. If you can safely step outside, check that downspouts point away from the house. Clogged gutters can dump water right next to the foundation.
Protect Your Belongings
Move stored items, electronics, and furniture to a higher level. Lift items off the floor with shelves or blocks. Take photos of any water for insurance.
Looking ahead, storms are when pumps fail most often, because that is when they work hardest. A battery backup pump or a water alarm can give extra protection during power outages and long storms.
If the pump will not restart, it can be fixed or replaced before more rain so your basement is protected. Storm season is also a good time to check floor drains and other basement plumbing. Call JPR Plumbing at (833) 603-1840.