After a sewer backup, stop using all water in the home, keep people and pets away from the affected area, and take photos before you clean anything. Then have the drain line cleared so the backup does not happen again in the middle of your cleanup.
Stop Water Use Right Away
Every flush, shower, or load of laundry sends more water toward the blockage. If the line is still blocked, that water comes back up through the lowest drain. Ask everyone in the home to hold off until the line is open. In a multifamily building, let the super and neighbors know as well. Even small amounts of water, like rinsing a dish, can push more toward the clog.
Protect Your Health
Sewage can carry bacteria and viruses. Wear rubber gloves and boots if you must enter the area, and wash well afterward. Keep children and pets out. Do not use fans that could spread contaminated air until the area has been cleaned.
Record the Damage
Take clear photos and videos of the water, the drain it came from, and any damaged items. Write down the date and time. Many insurance policies treat sewer backups separately, so check your coverage and call your insurer early.
Cleanup Comes After the Fix
Once the line is cleared:
- Remove standing water and solid waste
- Throw out porous items that were soaked, such as rugs and cardboard
- Scrub hard surfaces with detergent, then disinfect
- Dry the area completely to prevent mold
Large backups or ones that soak drywall may need a professional cleanup company.
A plumber can pinpoint what blocked the sewer and open it back up, often with a camera inspection. A backup can also reveal other worn parts, so a wider plumbing checkup may be worth considering once things are clean. Call JPR Plumbing at (833) 603-1840.